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Accounts Manager, Optician
Rachel is a lifelong resident of the Rochelle area and joined Dr. Gardner’s team in 2008. She holds a degree in Accounting and has been in the optical field since 2004. Rachel serves as our Accounts Manager, specializing in accounts receivable and insurance billing. Intelligent, efficient, and diligent describes Rachel’s management style. She is responsible for daily transactions and monthly auditing of all accounts. Rachel also works as an optician, which involves helping patients with frame selection and lens measurements. Her attention to detail and sense of style will leave you feeling comfortable with all your billing and optical needs. For billing and insurance questions, please Email Rachel.
C.P.T. - Office Manager/ Certified Paraoptometric Technician
Barb has been part of our team at Family Vision Center since 1996. She is a life-long resident of Rochelle and attended Rochelle Township High School and Kishwaukee Community College. Barb has served as our general office manager since 2003. She was moved to this position because her attention to detail is impeccable. Barb obtained her Paraoptometric Certification from the Indiana University School of Optometry in 2000. She is an experienced optician and contact lens instructor. Barb is responsible for the day-to-day operation and management of our office. She is also our lab specialist, consistently and accurately making each pair of glasses for our family of patients using our state of the art Santinelli edger. She orders all our materials and verifies upon delivery that everything meets our specifications. Barb’s attention to even the smallest of details lets you know that all your optical needs will be met. For general office questions as well as contact lens and glasses questions, please contact Barb
Pre-Test Technician, Optician
Marilyn began working at Family Vision Center in 1999. Her job consists of gathering information from patients; such as patient’s medical and ocular history, patient’s family history, and the reason for the visit. Marilyn also runs a series of tests to help Dr Gardner do her best to diagnose and treat each patient. She is also trained to work in the dispensary and to perform contact lens trainings. What Marilyn enjoys the most is the interaction with our family of patients.
Brittney joined the staff at Family Vision Center in the position of receptionist in 2015. She graduated from Rochelle Township High School and attended Kishwaukee College. Brittney is originally from Alabama and her southern hospitality remains with her today. She is naturally caring, friendly, and courteous, while remaining very professional. Brittney is responsible for handling phone calls, scheduling appointments, preparing patient records, and verifying vision insurance benefits. Brittney is also trained in patient frame selection, frame adjusting, and dispensing. If you have any questions, or would like to set up an appointment, please feel free to call the office at 815-562-7077 to speak to Brittney, or you can reach her by email at email@example.com
Testimonials coming soon...